Help · questions and answers
Questions parents ask about Gardion
Everything parents ask before installing: pricing, privacy, workarounds, devices. Short answers, with links to the detailed guides.

Pricing and payment
How much does Gardion cost?
The free plan covers one PC and one child, forever. Family is $25 a year and adds Android, per-app limits and bypass protection. Premium is $35 a year for up to five devices and five children, with screenshots, school mode, chores with rewards and flagged-word alerts on top. Premium is also sold by the month for $5.
Is there a trial?
Yes, 14 days. No card needed, only an email. You pay when you decide to stay.
Is this a subscription with auto-charges?
No. There is no subscription: when the paid period ends, you choose whether to renew. We don’t store your payment details.
How can I pay?
On the website or in the parent dashboard. A Visa or Mastercard issued outside Russia is paid through lava.top in US dollars. A Russian bank card or SBP is paid through YooKassa in roubles. The parent app from Google Play has no payment button, so pay on the website.
What’s the difference between Family and Premium?
Premium covers up to five devices and five children instead of two. It also adds screenshots on request, school mode, chores with rewards and stars, alerts when your child opens a site with a flagged word, and 30 days of browsing history.
Privacy
Do you read the child’s messages?
No. Gardion manages time and access. The dashboard shows minutes per app, browser history and location — we don’t read messages.
Does the child know control is on?
Yes, the child sees on screen that protection is active. Gardion has no hidden mode.
What exactly goes into the reports?
The day’s events, minutes per app, browser history and a dot on the map. A full walkthrough with real dashboard screens is in the article what parents see in reports.
Why is the PC screen time lower than the time my child spent at the desk?
Gardion counts a minute only if your child moved the mouse or pressed a key in the last 60 seconds. A computer left switched on doesn’t use up the limit. Videos and music count too: while a browser or media player is playing sound, time keeps running without any input. A paused video doesn’t add time.
Bypass protection
Won’t the child just uninstall the app?
Not without you knowing. On Android, Gardion closes the system uninstall screen and notifies you right away. Only an app with system-level rights can block uninstalling completely; the next answers explain why.
Will a VPN get around the limit?
The limit lives in the app itself, so the network has no effect on it and a personal VPN won’t lift it. On Android you get a notification when your child turns on their own VPN, and the “Filter over VPN” setting switches it off. On a PC, Gardion shuts down known VPN apps.
Why can kids remove parental controls?
Every parental control app works with the rights the operating system gives it. On a phone without root, or on a computer where the child uses an administrator account, the child has at least as much power as the app. That is how Android and Windows are built, and it applies to every parental control app, ours included. Only a change in how the system itself is set up takes that power away.
How do I prevent it on a computer?
Give your child a standard Windows account. Keep an administrator account with a password for yourself. Microsoft recommends the same split: administrator rights for parents, standard accounts for children. On a standard account your child can’t remove Gardion or change system settings. We walk through the setup step by step in a standard Windows account for your child.
And on Android?
Only an app with system-level rights, root or device owner mode, can block uninstalling for good. Gardion works without either, like almost every app in the stores. What it does instead is tell the parent when the child tries to revoke device administrator rights, when those rights are already gone, when the app is stopped by hand and when it starts again. More in can a child delete a parental control app.
Can Gardion be bypassed?
Yes, like any parental control, if the child has system-level rights. We don’t hide that. What we promise is that you will know. The event log shows when control stopped working and why, and a manual stop sends you a notification. After a notification like that, talk to your child. On a computer Gardion works without a separate account too: it restores deleted files, makes its service hard to stop and tells the parent about tampering attempts. Still, the only reliable fix is a standard account for your child.
I got an alert that protection was removed from the phone. What now?
Open Gardion Kids on your child’s phone: the app shows what’s missing and walks you through the steps. What each alert means is explained on the help page. If the alerts keep coming, talk to your child and lock the settings sections where protection gets turned off. For Xiaomi, those sections are listed in our guide on a child turning off parental controls on Xiaomi.
Devices
Which devices are supported?
The child’s Android phones and tablets running Android 8.0 or later, and 64-bit computers with Windows 10 or 11. The parent sets everything up from their own Android phone (7.0 or later) or in a browser.
Does Gardion work alongside an antivirus?
Yes. Gardion adds its own Microsoft Defender exclusions. Kaspersky, Dr.Web, ESET and Avast sometimes block a Gardion update from running. The panel then shows a card with the menu path for that antivirus, and the Help page lists the two folders to add to its exclusions.
What about iPhone?
Not yet. Gardion currently works on Android and Windows. A parent with an iPhone can set the rules in the web dashboard in a browser.
How many devices can I connect?
Free covers one PC. Family covers up to two devices and two children. Premium covers up to five devices and five children and adds screenshots, chores with rewards, school mode, flagged-word alerts, 30 days of browsing history and more than one geozone.
Installation
How do I install Gardion?
Gardion Family goes on the parent’s phone, Gardion Kids on the child’s device, and they link with a code. Google Play does not offer Gardion in the EU and the UK; there, install the APK from this site. The step-by-step guide with real screenshots is on the installation page.
How do I remove Gardion from my child’s phone?
You remove it from the parent dashboard. The phone itself will not let you: the app protects against removal, so opening the system uninstall screen closes that screen and sends you a notification, exactly as it would if the child were doing it. The phone cannot tell you apart from your child. Open the dashboard, delete that device from the list, and the phone receives a command: it lifts the locks, turns off device administrator rights and offers to uninstall itself, so all that is left is to tap OK. If the phone is switched off at that moment, the command arrives the next time it starts.
Something didn’t work — where do I write?
Use the form on the contact page or email app@gardion.io. We reply within one working day.
Can I suggest an improvement?
Yes, and it is the shortest way to change the product. Open “Support requests” in the app and press “Suggest an improvement”, or email app@gardion.io. Attaching a screenshot to a support request exists because one family asked for it.
Family Link and age 13
Why Gardion over free Family Link?
If your child is under 13 and an overall limit is enough, Family Link will do. Gardion adds a Windows computer, movement breaks and alerts when your child tries to get around the rules. The side-by-side comparison is on the Android controls page.
My child turned 13 and Family Link loosened — what now?
From 13, a teen in Family Link can start turning supervision off, but until 18 it still needs a parent’s approval. How to hand over freedom step by step, and what to use instead, is in the guide my child turned 13.
Didn’t find your question?
Email app@gardion.io. We reply within one working day.
14 days free, no card needed. Android and Windows.