GardionForgot the parent PIN or the control password
The parent PIN gets set once, sits unused for half a year, and when it is finally needed, the memory is blank. The situation is so common that every control system has a standard way out. The rule is the same everywhere: the PIN and password are tied to the parent account and are recovered through it. Here it is system by system — plus what not to do.
First things first: resetting the phone is not the way
The temptation to solve it by factory-resetting the child’s phone is strong, and it is the worst of the options. The child’s data gets wiped, the controls have to be rebuilt, and on Android you can run into FRP protection: after a reset the phone demands the account it was set up with. Recovering a password is faster and calmer than rebuilding the life on a phone.
System by system
Family Link: the Google password and the parent code
Family Link supervision rests on the password of the parent Google account. If you forgot it, recover access through Google’s standard procedure, and supervision is back in your hands. For the moment when the child’s phone asks for confirmation right now, Family Link has a Parent Access Code: it shows in the parent app and works for a limited time.
Kaspersky Safe Kids: the My Kaspersky password
Management here is tied to the My Kaspersky account. The password is recovered at my.kaspersky.com by email. Once it is back, both the settings and app removal are available again.
Kids360 and Find My Kids: the app account
The parent apps of these services sign in with the parent’s account. Password recovery starts from the sign-in screen of the parent app — by the email or number the account was created with.
Gardion: dashboard sign-in by email
Gardion’s rules and settings live in the parent dashboard. The dashboard password is recovered by email from the sign-in page — and access to every control setting comes back with it.
What not to do
Third-party “parental password resets” from ads work the same way as “unlocking” someone else’s phones: at best they charge you for the free standard procedure, at worst they take your access and your money. Recovering a parent account password is always free and always goes through the service itself.
Questions parents ask
No, it is a reason to change the PIN and the account password. Check the recovery email too: if the child knows your email password, any PIN is useless.
Recover the email itself first, through its own service. The chain is always the same: email → parent account → controls.
Birth dates and 0000 get guessed first. Pick four digits unrelated to the family, and do not type the PIN in front of the child.
Start with recovering the email — mail services have the most developed access-recovery procedures. The rest of the chain unwinds from there.
One password instead of a pile of PINs
In Gardion a parent manages everything from one dashboard with one password, and it recovers by email. The child’s device keeps its protection while you recover access.
See how Gardion works